Welcome to our Privacy Notice.
Mindgine LLC respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website indatalabs.com and tell you about your privacy rights and how the law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below.
- Important information and who we are
- The data we collect about you
- How is your personal data collected
- How we use your personal data
- Disclosures of your personal data and international transfers
- Data security
- Data retention
- Your legal rights
1. Important information and who we are
Purpose of this Privacy Notice
This privacy notice aims to give you information on how Mindgine LLC collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, complete forms or contact us. This website is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
Mindgine LLC is the controller and responsible for your personal data (collectively referred to as ”Company”, “we”, “us” or “our” in this privacy notice). If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Contact Details
Our full details are:
Full name of legal entity: Mindgine Limited Liability Company
Name of the CEO : Kwakuvi Zigah
Email info@mindgine.com
Postal address: 166 Geary Street, STE 1500, 94108 San Francisco, CA. You have the right to make a complaint at any time to the Federal Trade Commission (FTC), the U.S. supervisory authority for consumer protection and data privacy issues (www.ftc.gov). We would, however, appreciate the chance to deal with your concerns before you approach the FTC. So please contact us un the first instance.
Changes to the privacy notice and your duty to inform us of changes
This version was last updated on January 5th 2024, and historic versions can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, job title, company name;
- Contact Data includes an email address and telephone number;
- Technical Data includes internet protocol (IP) address, your login data in API, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;
- Usage Data includes information about how you use our website;
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses, unless you provide these categories on your own.
3. How is your personal data collected
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your personal data by filling in forms. This includes personal data you provide when you:
– Contact us;
– Subscribe to our blog newsletters;
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our cookie policy for further details.
- Third parties. We may receive personal technical data about you from various third parties as set out below:
– analytics providers such as Google Analytics;
– social media services providers such as Facebook;
– an artificial intelligence model called Chat GPT, to which your chatbot questions are transferred in order to answer your questions regarding services we provide.
Purpose/Activity
| Type of data
| Lawful basis for processing including basis of legitimate interest
|
| To contact you when you have requested so through our Chatbot MindyGenie or the form at https://mindgine.com/contacts, to respond to your specific needs or inquiries about our services, to mprove our customer interaction and service delivery, to provide tailored solutions and recommendations based on your request or problem | (a) Identity Data: First name, Last name, Company name; (b) Contact Data: Email address, Phone number. | Your consent Legitimate interest |
| To deliver relevant website promotional content when you have subscribed to our blog newsletters | (a) Contact Data: Email address; (b) Usage; (c) Marketing and Communications; (d) Technical. | Your consent Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) |
| To deliver relevant website content and measure or understand the effectiveness of this content when you would like to download our whitepapers. | (a) Identity Data: First name, Last name, Job Title, Company name; (b) Contact Data: Email address, Phone number; (c) Usage; (d) Marketing and Communications; (e) Technical. | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. | (a) Technical; (b) Usage. | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity
| Type of data
| Lawful basis for processing including basis of legitimate interest
|
To contact you when you have requested so through our Chatbot or the form at https://mindgine.com/contacts, to respond to your specific needs or inquiries about our services, to mprove our customer interaction and service delivery, to provide tailored solutions and recommendations based on your request or problem | (a) Identity Data: First name, Last name, Company name; (b) Contact Data: Email address, Phone number. | Your consent Legitimate interest |
| To deliver relevant website promotional content when you have subscribed to our blog newsletters | (a) Contact Data: Email address; (b) Usage; (c) Marketing and Communications; (d) Technical. | Your consent Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) |
To deliver relevant website content and measure or understand the effectiveness of this content when you would like to download our whitepapers. | (a) Identity Data: First name, Last name, Job Title, Company name; (b) Contact Data: Email address, Phone number; (c) Usage; (d) Marketing and Communications; (e) Technical. | Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. | (a) Technical; (b) Usage. | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
Marketing and promotional offers from us
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We may use your Identity, Contact, Technical, and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have subscribed to our blog newsletters and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
5. Disclosures of your personal data and international transfers
We may need to share your personal data with third parties for the purposes outlined in our privacy policy. This may involve transferring your data outside of the United States. Under the California Consumer Privacy Act (CCPA), we uphold stringent data protection measures and respect the privacy rights of our users. We require third parties to maintain the security of your personal data and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
For international data transfers, we take steps to ensure that your personal data receives a comparable level of protection as it would in the United States. We use contractual clauses that have been recognized or approved by relevant authorities to safeguard the transfer of personal data. These measures are designed to provide your data with protection consistent with the standards set forth by U.S. law.
Please contact us if you require further information on the specific mechanisms we employ when transferring your personal data internationally, or if you have any questions regarding your rights under the CCPA.
6. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contact us.
8. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
- Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
- Object to processing of your personal data. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request transfer of your personal data. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Right to withdraw consent. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.